Banks become part of the customer’s ecosystem
Krista Korelin, Director Digital Retail Banking at OP Financial Group, shares her insights into how banks are impacted by the emerging open platform economy. How [...]
Adapting to the corona virus
The corona virus is now a fact of life, affecting every single layer of society around the world. How do we adapt to the new normal and keep life [...]
Banks play a pivotal role in navigating the Covid-19 crisis
The outbreak of the coronavirus pandemic is an unsettling human tragedy on global scale. Financial services institutions now have a direct imperative to prove their purpose as good corporate [...]
Making business of open banking
The forerunners in open banking showed that open banking has potential to improve customer experience, increase efficiencies and unlock new revenue once it is linked to business strategy and [...]
Developing a winning brand portfolio in financial services
In the digital era, successful banks design their brand portfolios around meeting contextual customer needs. This is the second of two posts on building financial [...]
Brand is a key strategic asset in financial services
With the rise of fintech challengers and recent innovations in digital banking, banks now have the opportunity to truly differentiate their brand through digital products and services that directly [...]
Product factories provide the infrastructure for open finance
The infrastructure of the financial services value chain is increasingly outsourced to specialised product factories. Prevailing cookie-cutter strategies and monolithic business models limit banks in [...]