Latest insights
Banks now need a firm sense of their purpose
Right now it is business-as-not-usual for millions of SMEs due to the Covid-19 crisis. Their survival relies on quick and fair distribution of the emergency funds backed by the British government. That is why banks play an important [...]
Banks become part of the customer’s ecosystem
Krista Korelin, Director Digital Retail Banking at OP Financial Group, shares her insights into how banks are impacted by the emerging open platform economy. How OP Financial Group accelerates digital transformation and leverages ecosystems [...]
Adapting to the corona virus
The corona virus is now a fact of life, affecting every single layer of society around the world. How do we adapt to the new normal and keep life and business moving forward, and be prepared for it [...]
Banks play a pivotal role in navigating the Covid-19 crisis
The outbreak of the coronavirus pandemic is an unsettling human tragedy on global scale. Financial services institutions now have a direct imperative to prove their purpose as good corporate citizens by alleviating the impact on society and economy. [...]
Making business of open banking
The forerunners in open banking showed that open banking has potential to improve customer experience, increase efficiencies and unlock new revenue once it is linked to business strategy and digital transformation. Read our analysis of The Third Annual [...]
Developing a winning brand portfolio in financial services
In the digital era, successful banks design their brand portfolios around meeting contextual customer needs. This is the second of two posts on building financial services brands, co-authored with Ross Republic's brand transformation lead [...]
Brand is a key strategic asset in financial services
With the rise of fintech challengers and recent innovations in digital banking, banks now have the opportunity to truly differentiate their brand through digital products and services that directly reflect the mission and values of the bank. [...]
Product factories provide the infrastructure for open finance
The infrastructure of the financial services value chain is increasingly outsourced to specialised product factories. Prevailing cookie-cutter strategies and monolithic business models limit banks in reaching their full potential. That’s why banks will embrace [...]
Banks diversify by becoming ecosystem orchestrators
Ecosystem orchestrators launch new propositions to expand into new segments, markets, or geographies. Prevailing cookie-cutter strategies and monolithic business models limit banks in reaching their full potential. That’s why banks will embrace more diversified [...]
Neobanks win by having a tailored product focus
Neobanks are built on latest technology stacks and focus relentlessly on solving specific customer needs. Prevailing cookie-cutter strategies and monolithic business models limit banks in reaching their full potential. That’s why banks will embrace [...]
Open banks go beyond banking
Open banks branch out into adjacent sectors with the aim to acquire more users and to cross-sell financial products. Prevailing cookie-cutter strategies and monolithic business models limit banks in reaching their full potential. That’s [...]
How banks win in the digital era
Prevailing cookie-cutter strategies and monolithic business models limit banks in reaching their full potential. That’s why banks will embrace more diversified strategies that are tailored to meet the needs of specific customer segments. The [...]
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