Leadership behaviours: A cost or an asset?

We explored the critical role of #LeadershipBehaviours in shaping a culture that drives #BusinessOutcomes —and how they can become either a costly liability or a valuable asset to the organisation. Through first-hand experience, she knows that companies often don’t need costly #CultureTransformationPrograms if leaders are open and committed to transforming themselves.

Key Takeaways

Leadership and Culture Building

• In culture building, the buck stops with leaders.

• Know thyself first. Leader should not move to interpersonal skills until they’ve developed critical intrapersonal skills.

The benefits of Trust

• Trust is the bedrock of leadership effectiveness.

• A sense of fear, safety, control, surrender, resistance, willingness, and motivation are all deeply tied to the trust systems in our brain.

• All business outcomes are influenced by trust—or a lack of it.

Dealing with Resistance

• Resistance is a sign of a healthy organisational system and should be applauded (except when it is pathological).

• Leaders often ignore their own resistance while focusing on others’ resistance.

• It is our reaction to resistance where things get murky.

• Motivate people to change by giving them pockets of autonomy required to perform their work effectively and build their ability to assume larger responsibilities.

The Problem with Psychological Safety

• An unfortunate by-product of psychological safety is an overfocus on safety, with too little attention on dissent, friction, and conflict.

• Only high levels of intellectual friction and low levels of social friction drive companies forward.

• We must train ourselves to be knocked around and to become anti-fragile. Intellectual friction creates high-learning situations, and exposure to hardships builds resilience.

• Remember, exercise breaks you down muscularly before it has additive and reparative effects.

Time and Money

• Team dynamics change fast.

• You can transform how your team operates in 365 days.